AICRMIUS

INV-03 · AI-native CRM

In development

An AI-native CRM where people and AI agents work in the same records. Agent changes wait for a person’s approval and can be undone.

Propose An agent drafts a change to a record.
Validate The proposed value is checked against the field’s rules.
Approve A person accepts or rejects it.
Apply The change is written, with its audit entry.
Undo One click reverses it.

Fig. 1 The one cycle every agent change goes through in the working build.

Problem

Teams bolt AI assistants onto CRMs they cannot audit: the assistant suggests, a person copies, and nobody can tell later who changed what.

Solution

Agents act inside the CRM through one controlled cycle: propose, validate, approve, apply, undo. Each step is written to an audit trail, so a manager can see and reverse any change.

Technology

Next.js + TypeScript monorepo · Postgres (Prisma) · Gemini agents with Google Search grounding · Human approval before every change · Audit trail with one-click undo

Where it stands

Core agent cycle (propose, validate, approve, apply, undo) runs end to end on a self-hosted build; not yet offered to customers.

INV-03 · stage 04 Build · In development

Capability

Software & products

Related work

All projects

INV-01 · Festival operations platform

UAFest digital ecosystem

One connected system that runs a Ukrainian cultural festival in Carleton Place, Ontario: public site, applications, participant cabinets, sponsor and finance registers, and certificates anyone can verify online. Built for the Ukrainian Community of Lanark County, a non-profit co-founded by INNOVA’s founder.

Live

INV-02 · Lost & found network

FoundWall

A Canada-first recovery network for lost, stolen and found property: bikes, pets, robot mowers and drones. Web platform live; iOS and Android apps in public beta (TestFlight, Google Play testing).